Introducing The Law Community, the online community just for Clio customers. Sign up now.

How Do I Change My Login Email Address in Clio Grow?

Objective:

  • To determine how to change a Clio Grow user's email address
  • How to Change my Email Address in Clio Grow
  • Change my Grow Login email
  • How to update my login email in Clio Grow

Environment:

  • Clio Grow

Additional Information:

  • This will change the email address you use to log into your account. It will also change the email address that all email correspondences are sent from via Clio Grow. If you previously had your email and email based calendar synced, you will need to re-sync those features.
  • At this time, there is no way to edit another User's email address in Clio Grow.  You can deactivate the existing email and add another or each user can follow the steps below. 
  • You will receive a confirmation email to your new email's inbox of the login email changes.

Procedure:

  1. Navigate to Settings in Clio Grow
  2. Choose Personal
  3. Click the button Edit User Info
  4. Enter the new Email Address
  5. Click Update
  6. Go to your new email's inbox and search for an email titled "Clio Grow: Please confirm your login email change"
  7. Click the Confirm Email button in the confirmation email
  8. Log into Clio Grow to complete the email change

 

Was this article helpful?
This information is confusing or wrong
This isn't the information that I was looking for
I don't like this functionality