- How did my matter numbering change to a different set of numbers and how do I change it back?
- Clio Manage
The Matter Numbering was set to manual and applied to all existing Matters.
Here's how to bring the original Matter Numbers back:
- Click Settings
- Click Practice
- Click Matter Numbering
- Under Select template dropdown, select Standard
- Ensure that the format is the same as before on the right side of the screen
- Check the second box that says: Update all existing Matters to reflect new numbering scheme
- Click Update Settings