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Name Appears in the Sign-Off Section of Email Template When No Sign Off Assigned

Issue:

  • Why is there a name under Sign Off in my Email Template?
  • I don't want a name to appear in Sign Off but it's still there
  • No Sign Off but I see a name

Environment:

  • Clio Grow

Additional Information:

n/a

Cause:

An option other than No Name is selected in User Name Options even though no Sign-Off is selected.

Resolution

  1. Select No Name in the User Name Options box
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