Why Do Only Some of My Matter Types Appear when I Create a Matter in Clio Grow.

July 28, 2022 13:43

Issue:

All matter types do not show.
Incomplete list of matter types
Cannot see all practice areas

Environment:

Clio Grow

Additional Information:

n/a

Cause:

The scroll bar for this drop down is invisible and will only appear when it is triggered.

Resolution:

1. After clicking the drop down, use your scroll wheel on your mouse to scroll through the options of the drop down.

2. After clicking the drop down, hover your mouse along the right edge of the drop down options to force the scroll bar to appear. Then click and drag the bar to go through the options.