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Why Can't I Link a Dropdown Question in the Template Editor to a Dropdown Custom Field in Clio Grow?

Issue:

  • Can't connect a dropdown question to a dropdown custom field in the Template Editor
  • Why can't I connect to a dropdown Custom Field

Environment:

  • Clio Grow

Additional Information:

  • The workaround right now would be to create a Dropdown question in the Form Editor and link it to a Single Line Custom Field.
  • For more information on how to map the custom fields, click here

 

Resolution

Currently, it can't be directly linked as a Dropdown question in Clio Grow, however, it can be done as a workaround. 

  1. Go to the Template Editor
  2. Create a Dropdown Question
  3. Select Connect to Custom Field
  4. Select an already created Single line Custom Field
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