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Why Can't I Change User Permissions?

Issue:

  • When removing Admin user permissions, the permissions go back to Admin

Environment:

  • Clio Manage

Additional Information:

n/a

Cause:

The Firm (All Users) box is checked under Settings>Groups, Permissions, and Job Titles>Permissions

Resolution:

  1. Click Settings
  2. Click Groups, Permissions, and Job Titles
  3. Click Permissions tab
  4. Uncheck the Firm (All Users) check box under the Administrator Role (or any other role you are looking to edit permissions for) 
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