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I Don't Have a Preview Option for Certain Documents

Issue:

  • Preview button doesn't appear for certain PDF Documents in Clio. 

Environment:

  • Clio Manage

Additional Information:

This applies to PDF Documents in Clio. 

For more information on what document types can be previewed, see here

Cause:

There is a size limitation for previewing Documents of 50MB or less. Anything larger than 50MB won't have the preview option. 

Resolution:

  1. Break the file into multiple files
    OR
  2. Use Clio Launcher to view your Documents from within Clio

 

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