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Minimum Browser Version Requirements

Background:

To ensure we can deliver the best customer experience possible we will no longer be supporting old versions of Internet Explorer, Google Chrome, Mozilla Firefox, and Apple Safari.

Customers should ensure they are running browsers with at least the following versions to continue to use Clio:   

Browser Version
Google Chrome

Latest two versions

Visit this page to view the current status of the Chrome release schedule

Mozilla Firefox

Latest two versions

Visit this page to view an up-to-date history of Firefox releases

Apple Safari

Latest two versions

Visit this page to view an up-to-date history of Safari releases

Microsoft Edge

Latest two versions

Visit this page to view an up-to-date history of Edge releases/notes

 

By updating your browser today, you are ensuring you are protected against any vulnerabilities on an outdated browser version, while also gaining access to the latest functionality from not only Clio but also your browser provider. 

Please take a couple of minutes to verify your browser version and perform any updates necessary:

Mozilla Firefox

How to verify the version of your web browser 

1. Click the Open menu icon at the top right of the program window, and click the question mark icon at the bottom of the menu.

2. Select About Firefox. (You can also click Help in the menu bar and select About Firefox in the menu.) 

Tip: If you don't see the File, Edit, View, Help menu bar, press the Alt key to make the menu bar visible.

3. This opens the About Mozilla Firefox window, where you can view the version number, as shown in the example below. 

 



Google Chrome

How to verify the version of your web browser 

1. Click the menu icon (three dots) near the top right corner of your program window just below the ‘X’ that closes the window. 

2. Select About Google Chrome in the menu. Don’t see it? You may be on a different version, in which case, you need to select Help and About, then select About Google Chrome.

3. This opens the Chrome About page, where you can view the Version number. Google Chrome will even let you know if your version is up to date.

 



Apple Safari

How to verify the version of your web browser 

1. Open Safari, and click Safari in your main browser menu, located at the top of your screen.

2. In the drop-down menu, click About Safari.

3. A pop-up will display the browser's version number. The first number, located outside of the parenthesis, is the actual version of Safari. The second number, located inside the parenthesis, is the WebKit/Safari Build version.

 

Should you have any questions or need any assistance in updating your browser version please reach out to our support team via in-app chat, phone (1-888-858-2546) or email at support@clio.com

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