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Why Can't I Import Data to Matter Custom Fields?

Issue:

  • Failure while importing Matter Custom Fields

Environment:

  • Clio Manage

Additional Information:

  • n/a

Cause:

  • The is a special character or extra spaces in Custom Fields

Resolution:

  1. Remove special characters and extra spaces from the Custom Field in Clio
  2. Adjust the name in the excel spreadsheet
  3. Import the file

 

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