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Can I Temporarily Reactivate a User?

Objective:

  • One time reactivation of a firm user
  • Is it possible to enable a user temporarily without getting charged a monthly/annual fee?

Environment:

  • Clio Manage

Additional Information:

  • n/a

Answer:

No you cannot.  The account will automatically be charged for an additional user.  If there are open licences available you can reactivate a user without getting charged.

If you only need temporary access to a deactivated user's account, then you can also temporarily deactivate a different active user and re-activate the the user you need access for.  

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