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How to Void a Fully Discounted Bill Marked as Paid

Objective:

  • Discounted a Bill 100% and now I can't delete it
  • How to delete discounted Bill
  • Delete a Bill with no payments on it
  • Void a Bill with no payments on it

Environment:

  • Clio Manage

Additional Information:

  • Although the Bill is noted as paid, Voiding the Bill will still return the Time Entries and Activities back into the Un-Billed state

Procedure:

  1. Navigate to Billing from the left side-bar
  2. Click on the Paid sub-tab and locate the specific Bill
  3. Click on the down arrow under the Actions column beside the Bill Id
  4. Select Void Bill

Clio_-_Bills_2019-08-08_20-53-34.png

Note: You cannot void this from the Bill Preview Page because you had no payments on it.

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