This article may be out of date!
Visit the New Knowledge Center

Calendar Events Going Back to Previous Date

Issue:

  • Calendar event moves immediately to the day before after clicking Save
  • After creating a calendar event, it suddenly moves to the past date

Environment:

  • Clio Manage

Additional Information:

n/a

Cause:

The Admin has a different time zone from the user trying to create the event.  Please contact Clio Support to report this issue.  

Resolution:

  1. Get the Primary Subscriber to change their time zone: to the same zone as the user trying to create an event.
  2. Create an event
  3. Change the Admin's time zone back to it's original location
  4. Create another event
  5. If the events created in steps 2 and/or 4 changed a date in the past, please contact Clio Support to report this issue 

 

Was this article helpful?
This information is confusing or wrong
This isn't the information that I was looking for
I don't like this functionality