Virtual meetup: How to Win and Retain Clients by Automating Communication. Register now.

What Does Last Sent Mean on the Outstanding Balances Page?

Objective:

  • Last sent date not correct
  • Last sent date in the Outstanding Balances page does not match the 'last sent' column

Environment:

  • Clio Manage

Additional Information:

  • n/a

Answer:

On Clio's Outstanding Balances page, the Last Sent date shows that time that an Outstanding Balance email was sent. 

If an individual Bill is sent, the last sent date does not update.

Was this article helpful?
This information is confusing or wrong
This isn't the information that I was looking for
I don't like this functionality