Issue:

QuickBooks Online Error Code (5030): Feature not supported error: We're sorry, this feature is not included in your Quickbooks Online Essentials Subscription.

Environment:

Clio Manage
QuickBooks Online

Additional Information:

n/a

Cause:

Your QuickBooks Online online subscription does not support features being used by Clio. For example, the ability to sync Attorney names on bills requires the Classes feature which is not included in QuickBooks Online Essentials. Hard Cost Importing is also not supported in QuickBooks Online Essentials.

Resolution:

Upgrade your QuickBooks Online account to include additional features required.