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Single recurring event with a start day before the recurrence

Issue

  • Your event failed to sync
  • The following event series cannot be synced to Office 365 from Clio

Environment

  • Clio Manage

Additional Information

n/a

Cause

The following event series cannot be synced to Office 365 from Clio: A series of events that have a single event before the recurrence begins.

Resolution

  1. Locate the affected event in Clio and delete the series.
  2. Recreate the event as a separate unique event in Clio.
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