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Single recurring event with a start day before the recurrence

December 31, 2020 20:57

Issue

Your event failed to sync
The following event series cannot be synced to Office 365 from Clio

Environment

Clio Manage

Additional Information

n/a

Cause

The following event series cannot be synced to Office 365 from Clio: A series of events that have a single event before the recurrence begins.

Resolution

Locate the affected event in Clio and delete the series.
Recreate the event as a separate unique event in Clio.