- My client uploaded Documents however I cannot see them in Clio.
- I Cannot See a Document Shared by a Clio Connect User/Client.
- Document is not appearing in the Clio Connect shared folder.
- Clio Manage
- The document was uploaded outside of the shared folder.
- The document was not successfully uploaded by the Clio Connect client. To confirm if a Clio Connect user has successfully uploaded a document, click here.
The Document was likely shared outside of the Matter and/or Shared Folder and will appear in the Documents subtab within the Contact in Clio Manage.
The Documents can be moved into the Matter Folder by following the instructions here.