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Issue: Unable to Launch Documents using macOS Catalina

Issue:

  • “Clio Launcher can’t be opened” warning, when opening Launcher in macOS Catalina
  • Full message: "Clio Launcher can't be opened because Apple cannot check it for malicious software" 

Environment:

  • Clio Launcher

Additional Information:

n/a 

Cause:

Clio Launcher may not be up to date, causing it to not work with the Catalina update to OSX.

Resolution:

Update Clio Launcher to the latest version (see here), then try again. 

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