Learn how legal professionals use technology to adapt to consumer expectations in the 2021 Legal Trends Report

Unspecified Matters Being Created in Manage

Issue:

  • Matters are being created in Manage with the description "Unspecified"

Environment:

  • Clio Manage

Additional Information:

n/a

Cause:

The matters are being created in Docketwise and it is syncing into Clio

Resolution:

  1. All matters that are created in Docketwise have a default "unspecified" description. If you create a matter with no description in Docketwise it will automatically sync to Clio.  
Was this article helpful?
This information is confusing or wrong
This isn't the information that I was looking for
I don't like this functionality