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Clio Is Unsure of the Event Timezone

Issue

  • Event synced to Clio from Office 365 with an unknown timezone.

Environment

  • Clio Manage

Additional Information

n/a

Cause

In certain situations, Office 365 will send events to Clio without defining a timezone. When this situation occurs, you should rely on Office 365 for the correct time of that specific event.

Resolution

  1. Locate the affected event(s) in Clio and confirm whether it's the correct time.
  2. If the event is different in Clio, edit the event in Clio and save to resolve the issue.

 

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