Issue
- Event synced to Clio from Office 365 with an unknown timezone.
Environment
- Clio Manage
Additional Information
n/a
Cause
In certain situations, Office 365 will send events to Clio without defining a timezone. When this situation occurs, you should rely on Office 365 for the correct time of that specific event.
Resolution
- Locate the affected event(s) in Clio and confirm whether it's the correct time.
- If the event is different in Clio, edit the event in Clio and save to resolve the issue.