Objective:
- Grant access for traffic from my desktop to get to Clio for Launcher
Environment:
- Clio Manage
Additional Information:
- The steps to access Whitelisting settings vary from Firewall software to software.
- Configuring Whitelists for a Proxy server may require the aid of an IT professional.
- If your Firewall uses Deep Packet Inspection, you may also need to Whitelist the following Domains specifically for Deep Packet Inspection as well.
Procedure:
- In your Firewall or Proxy server configuration settings Whitelist the following two Domains:
- *.app.clio.com
- *.amazonaws.com
- In Clio, refresh the page
- Attempt to use Clio Launcher again