Issue:

• Trying to upload a LEDES invoice for a flat rate matter but it was rejected

Environment:

• Clio Manage

Additional Information:

n/a

Cause:

Some LEDES systems require the hours and rate to equal the billable amount. In Clio, the time entry for Flat Rate matters do not have a rate associated with it.

Resolution:

1. Create a new time entry on the matter
2. You have two options:
   • Set the amount of hours so that the hours multiplied by the rate is equal to the flat rate amount
   • Set the time to 1 hour and change the rate to the flat rate amount
3. Save the time entry and generate a new bill
4. Download the bill in a LEDES format and attempt the upload again