Introducing The Law Community, the online community just for Clio customers. Sign up now.

Issue: Rate Hierarchy not Working correctly Mobile App

Issue: 

  • Selecting a UTBMS Code as the Activity Category when creating a Time Entry on the mobile app will override any rates with the User Default Rate

Environment:

  • Mobile App

Additional Information:

n/a 

Cause:

Not yet diagnosed

Workaround:

Manually change the rate back to the correct hierarchal rate

Was this article helpful?
This information is confusing or wrong
This isn't the information that I was looking for
I don't like this functionality