Introducing The Law Community, the online community just for Clio customers. Sign up now.

Why Can't ScanSnap Find Clio Launcher in the Profile List?


  • Cannot upload documents via Scansnap
  • Clio launcher not uploading documents on Scansnap


  • Clio Manage
  • Scansnap

Additional Information:



Clio Launcher has been installed as a nonadministrator.


Uninstall Clio Launcher (steps can be found here) and then reinstall as an administrator. Once re-installed, add a profile to ScanSnap and then scan the document again.

Was this article helpful?
This information is confusing or wrong
This isn't the information that I was looking for
I don't like this functionality