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Unable to Add Users to my Clio Trial Account

Issue:

  • Can't add users to my trial account
  • I do not have the option to add users to my account
  • Cannot add users to Clio Manage trial account

Environment:

  • Clio Manage

Additional Information:

Cause:

There is a quote from Sales that has not been paid yet. Once the payment is made, you will regain access to adding users and making other changes to your subscription. 

Resolution:

  • Pay the quote via the link send to your email inbox
    OR
  • Contact your Salesperson
    OR
  • Contact Clio Support 
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