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Unexpected Response: Protocol Error When Using ScanSnap

Issue:

  • Login box for Clio Uploader pops up after the error 
  • ScanSnap unable to scan using Clio Uploader instead of Clio Launcher

Environment:

  • Clio Manage

Additional Information:

n/a

Cause:

Remove Clio Uploader

Resolution:

  1. Find Clio Uploader on your computer
  2. Remove Clio Uploader
  3. Re-scan the document

 

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