Introducing The Law Community, the online community just for Clio customers. Sign up now.

What does “The following calendar(s) that is shared with you is no longer able to sync. To fix this please contact the calendar owner to fix the issue in their sync settings: (Calendar Name/Owner Name)” mean?

Issue

  • A calendar shared with you failed to sync.
  • You saw the message "The following calendar(s) that is shared with you is no longer able to sync. To fix this please contact the calendar owner to fix the issue in their sync settings: (Calendar Name/Owner Name)”. 

Environment

  • Clio Manage

Additional Information

Cause

This message means that 1 or more of the calendars shared with a user with EDIT permission are experiencing an issue resulting in them not syncing. The banner lists the calendar name and corresponding calendar owner. 

Resolution

Reach out to the calendar owner and ask them to fix the issue in the sync settings for the affected calendar following the steps in this help article.

Was this article helpful?
This information is confusing or wrong
This isn't the information that I was looking for
I don't like this functionality