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Why Do I Receive the Error "Error Updating User Information: Subscriber Type Cannot Be Changed; No Other Attorney in Account."

Objective:

  • Unable to change Subscriber Type on Non-Attorney

Environment:

  • Clio Manage

Additional Information:

  • n/a

Answer:

There must be at least 1 Attorney User on the Clio account.

Clio_-_User_Information_2020-02-04_10-59-55.png

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