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How Do I Use Gmail When Opening Email Links From Clio?

Objective:

  • How to open email links from Clio with Gmail 

Environment:

  • Clio Manage
  • PC(WIndows)
  • Gmail

Additional Information:

  • n/a

Procedure:

  1. Change the default application associated with emails to Google Chrome or another browser
  2. Open Chrome on your computer, open Gmail, then look up at your top address bar. Look for the Protocol Handler icon at the top right. This looks like a gray-colored diamond that’s to the left of a star, with the latter being used for bookmarking.
  3. Click on the diamond and you’ll see the Protocol Handler menu pop up on your screen. The pop-up is a white box asking you a simple question: “Allow Gmail (mail.google.com) to open all email links?”Gmail Protocol Handler

  4. Your choices below are Allow, No, or Ignore. Click the first option and then select Done
  5. Doing this should take care of the problem

 

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