Objective:
- Can I turn notifications off for newly created Calendar Events?
- How do I stop notifications from being sent to clients for new Calendar Events?
- Why is my client getting a notification when I chose 'Don't send'?
- Why don't I get the option to send or not send a notification for all new Calendar Events?
Environment:
- Clio Manage
Additional Information:
- You have the option of whether or not to send an email notification when the invitee is a firm user. However, an email notification will automatically be sent to all Contact invitees for that event.
Answer:
When a new Calendar Event is created in Clio, an email notification will go to all invitees that are non-firm users by default. This cannot be turned off, as there is no other way to notify non-firm users of the event.
The below Send notification box will only pop-up for events that include invitees that are firm users.
If you invite a firm user and a client to a Calendar Event and choose Don't send in the Send notification pop-up box, a notification will be sent to the non-firm user by default, but will not be sent to the firm user.