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How to Set Gmail as the Default Mail Program in Chrome

Objective:

  • Click an email address in Clio to automatically open the New Message template in Gmail 
  • Set up Gmail as your mailto email client in Google Chrome
  • Open client's emails in Gmail automatically

Environment:

  • Clio Manage
  • Google Chrome
  • Gmail

Additional Information:

  • You can also set up Gmail as the Mailto Email program in Mozilla Firefox

Procedure:

  1. Open Chrome and navigate to Settings (3 vertical dots)
  2. Select the Privacy and security section, and click Site Settings
  3. Under Permissions, select the Additional permissions dropdown
  4. Select Handlers 
  5. Turn on Allow sites to ask to become default handlers for protocols (recommended)
  6. Open Gmail in your Chrome Browser
  7. In your browser’s address bar, click the Service handler icon Service handler
  8. Click Allowand thenDone

Alternative Procedures:

  1.  Click and open chrome://settings/handlers
  2. Make sure the Allow sites to ask to become default handlers for protocols (recommended) is slide is on
  3. Open Gmail you will get the handler icon Service handler on the far right of the address bar for 2 seconds then it will go away
  4. When you return to handlers at chrome://settings/handlers, you will see that Gmail is blocked
  5. Go to Windows settings and hit the windows key and search "Default Apps" here under Email click on it and change to Chrome.
  6. Once you have fixed the default email client in Windows by setting it to Chrome (in the Default apps settings), open Gmail and there should be a pop-up prompt asking to make Gmail the default application 
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