This article may be out of date!
Visit the New Knowledge Center

QuickBooks Online Error Code: (6480)

Issue:

  • QuickBooks Online Error Code (6840): You can not delete this transaction because it is matched to a transaction that was downloaded into a different account

Environment:

  • Clio Manage
  • QuickBooks Online

Additional Information:

  • For a full list of Quickbook Error Codes click here.
  • To find QuickBooks Online errors click here.
  • This issue occurs when a firm disconnects a QuickBooks Online account from Clio, then connects a new account, then attempts to edit a transaction. 

Resolution:

Manually edit the QuickBooks Online transaction (before reconciling) to match any changes made in Clio. 

Was this article helpful?
This information is confusing or wrong
This isn't the information that I was looking for
I don't like this functionality