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Quickbooks Error Code: (6480)

Issue:

  • Quickbooks Error Code (6840): You can not delete this transaction because it is matched to a transaction that was downloaded into a different account

Environment:

  • Clio Manage
  • Bill Syncing
  • Quickbooks Online

Additional Information:

  • For a full list of Quickbook Error Codes click here.
  • To find Quickbooks errors click here.
  • This issue occurs when a firm disconnects a QBO account from Clio, then connects a new account, then attempts to edit a transaction. 

Resolution:

Manually edit the Quickbooks transaction (before reconciling) to match any changes made in Clio. 

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