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Issue: "Error: Changes to the Note Failed to Save" Error Message When Saving Notes in Clio Manage

Issue:

  • Getting an error message when creating or saving a Note.
  • Unable to create a Note.
  • Unable to create a new Note.

Environment:

  • Clio Manage

Additional Information:

  • n/a

Cause:

  • The Note title is too long
  • The web browser is experiencing issues

Resolution:

  1. Shorten the Note title and you should now be able to save the Note
  2. Try a different web browser

If this does not resolve the issue, please contact our Support Team for further assistance.

 

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