Introducing The Law Community, the online community just for Clio customers. Sign up now.

Can Clients Make a Credit Card Payment Toward a Voided Invoice?

Objective:

  • Clio Payments
  • Payment Link

Environment:

  • Clio Manage

Additional Information:

If a bill is shared and the option for "Accept payment up to the total of all invoices" is checked. Once the bill is voided the link will stay valid but the invoice will no longer be an option in the list that the client can pay. 

Answer:

No, once the bill is voided, the link to pay that bill will no longer be active.

Was this article helpful?
This information is confusing or wrong
This isn't the information that I was looking for
I don't like this functionality