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Letterhead Text/Image does not Align Correctly in the Column

Issue:

  • Items in the letterhead including text or images do not follow the formatted alignment, for example, aligned to the right of the column.

Environment:

  • Clio Grow

Additional Information:

n/a

Cause:

The HTML of the letterhead is not correctly formatted

Resolution

  1. Click Settings
  2. Click Logo & Letterhead
  3. Click Create Custom Letterhead
  4. Click the "< / >" button (Code View) button in the columns formatting bar
  5. Change any <p> and <p/> tags to <div> and </div> tags

If you are not similar with how to make these changes please contact our support line at 1-888-858-2546 and we'll gladly help you.

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