Objective:
- Verify my Login Email and Password
Environment:
- Clio Manage
Additional Information:
- n/a
Procedure:
- Verify that you are using the correct email address (another user in the firm can check this here)
- Verify that your email address doesn't have a typographic error in it (another user in the firm can check this: here)
- Verify that the email address is entirely correct (e.g. john.smith@gmail.com vs. johnsmith@gmail.com)
- Verify that your password doesn't have a typographic error in it (see here)
- Reset your password (see here), then attempt to login