Objective:

• Verify my Login Email and Password

Environment:

• Clio Manage

Additional Information:

• n/a

Procedure:

• Verify that you are using the correct email address (another user in the firm can check this here)
• Verify that your email address doesn't have a typographic error in it (another user in the firm can check this: here)
• Verify that the email address is entirely correct (e.g. john.smith@gmail.com vs. johnsmith@gmail.com)
• Verify that your password doesn't have a typographic error in it (see here)
• Reset your password (see here), then attempt to login