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Viewing Emails That Have Been Filed to Clio Manage

Users can access emails they have filed into Clio on the Communications page and in the Communications tab of Matters.  

Downloading the original email as a PDF

Navigate to the email you wish to download and click on the dropdown arrow next to ‘Edit’. In the dropdown menu, you should see an option titled ‘Download original’. 

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Please note this download will ignore any edits made to email after it has been filed to Clio Manage.

Accessing the email source file (EML)

A copy of the email’s source file (EML) is in a folder titled ‘Original Emails’ located in the Documents tab of the corresponding matter. To access the email’s source file open the Original Emails folder, navigate to the relevant month, and locate the corresponding file.

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