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Cannot See The Manage Category Button or Edit Button in Manage Categories

Issue:

  • Unable to see the Edit button in Activities>Manage Categories
  • Can only see the Delete button with the Toggle my default as a dropdown

Environment:

  • Clio Manage

Additional Information:

n/a

Cause:

...

Resolution:

  1. Click Settings
  2. Click Profile (at the top)
  3. Under the Billing Rate Visibility dropdown, select All or Limited
  4. Go back to Manage categories and you should see the Edit button reappear

 

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