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Why Am I Getting the Error “Your Meeting Password Requirement in Zoom is Set to 'Numeric Passwords Only'"?

Issue:

  • Trouble creating a Zoom meeting.
  • Getting an error when trying to create a Zoom meeting.
  • Getting the error "Your meeting password requirement in Zoom is set to 'numeric passwords only'".

Environment:

  • Clio Manage

Additional Information:

  • n/a

Cause:

If your password settings in Zoom are set to ‘only allow numeric passwords’, you will be unable to create Zoom meetings in Clio Manage. The below components must be present in your Zoom password, for the Zoom integration to be successful in integrating with Clio.

Resolution(s):

Please check your password settings in Zoom. Please select any other combination of the settings which will allow you to successfully create Zoom meetings in Clio:
  • Have a minimum password length
  • Have at least 1 letter (a,b,c...)
  • Have at least 1 number (1,2,3...)
  • Have at least 1 special character (!,@,#...)
Additional information on how to set your Zoom meeting password settings can be found here.
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