Issue:

• Unable to log in to Clio Grow

Environment:

• Clio Grow

Additional Information:

n/a

Cause:

1. If you are new user, please find and click the sign up link.  If you were able to access the account before, please contact Support.
2. You signed up for Clio Grow under a different email address
3. You may not be listed as a user on the account

 

Resolution

Solution 1:

1. Please open your email inbox
2. Search for the activation/sign up link in your inbox
3. If you are unable to find it, please contact Support to get the link resent to you.

Solution 2:

• Please try logging in under a different email or call Support to find out which email you've signed up under.

Solution 3:

• Contact an admin on the account to help get you setup.