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Why is my Ability to Turn Off Email Notifications in Settings Locked?

Objective:

  • Lock icon beside email notification toggle

Environment:

  • Clio Manage

Additional Information:

  • To learn more about managing notifications in Clio Manage, please click here.

Answer:

You're seeing the lock icon because these email notifications cannot be disabled.

If you would like the ability to disable these email notifications, please make this Feature Request by reaching out to our support team by phone (1-888-858-2546 ext 2) or by the Live Chat option in Clio to let us know.

 

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