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Are Clio Subscription Charges Pro-Rated When I Make Changes to My Subscription?

Objective:

  • Will I be refunded for my monthly payment when I upgraded to an annual subscription partway through the current monthly billing period?

Environment:

  • Clio Manage

Additional Information:

  • Please note, when changing your Clio Subscription from a monthly subscription to an annual subscription, the billing date will be changed to the date that this change was made. 

Answer:

Yes, the amount that you are charged when adding a new License or switching your Clio subscription from a monthly subscription to an annual subscription, will take into account the amount that you have already paid in the current billing period. The amount owing at the time of the change is the pro-rated amount to catch up to the next billing date.

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