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Why Can't I Delete a Matter Status in Clio Grow?

Objective:

  • Receiving an error when trying to delete a Matter Status in Grow
  • Can't delete Matter Status due to being used in an Appointment Type

Environment:

  • Clio Grow

Additional Information:

n/a

Answer:

You aren't able to delete Matter Statuses that are currently being used in an appointment type, you would have to change the Matter Status for that appointment type before you are able to delete that Matter Status.

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