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Why is the Calendar Event I Invited a User to Not Showing Up on Their Calendar in Clio?

Objective:

  • Invited user is not seeing the Calendar event on their calendar

Environment:

  • Clio Manage

Additional Information:

  • n/a

Answer:

You had likely invited the Contact of the user, rather than the Firm user.

Screen_Shot_2020-12-30_at_9.47.26_AM.png

  • Please note: If you click on the name of the firm user in the event and it takes you to a Contact page in Clio, you will need to edit the event and re-invite the user's Firm profile instead.

 

 

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