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Zoom Keeps Disconnecting from Clio

Issue:

  • Zoom randomly disconnects from Clio Manage

Environment:

  • Clio Manage

Additional Information:

n/a

Cause:

Multiple users logged in to the same Zoom account.

Multiple users cannot be logged in to the same Zoom account at the same time. If you try to share Zoom accounts when using the Zoom integration, the first user’s Zoom integration will get disconnected as soon as the second user logs in with the same account.

Resolution:

Have only one user login to the same Zoom account.  

 

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