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Error: Unable to create matter : An invalid argument was supplied: user(s) with id (blank) not permitted to access this matter

Issue:

  • Error: Unable to create matter : An invalid argument was supplied: user(s) with id not permitted to access this matter 
  • Error: Unable to create a matter: User is not authorized

Environment:

  • Clio Manage

Additional Information:

n/a

Cause:

You are attempting to create a Matter and assign it viewing permissions for a person or group you don't have access to.

Resolution:

1. Select yourself, a group you are a part of, or everyone in the permissions section of the Matter creation screen.

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