This article may be out of date!
Visit the New Knowledge Center

Error When Recording Payment "Select an Amount or Write Off The Remainder Below"

Issue:

  • When attempting to record a Payment on an Invoice, box appears in red "select an amount or write off the remainder below"

Environment:

  • Clio Manage

Additional Information:

n/a

Cause:

Negative amount entered in Activities.

Resolution:

Remove the negative Expense/Time Entry, or edit it to make it a positive amount.

 

Was this article helpful?
This information is confusing or wrong
This isn't the information that I was looking for
I don't like this functionality