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Bill Size Became Too Large

Issue:

  • Why did my invoice become much greater in size
  • Bill used to be in kb and is now in mb - typically 28mb

Environment:

  • Clio Manage

Additional Information:

n/a

Cause:

Special characters, especially of a language other than English

Resolution:

  1. Remove text that is not in English
  2. Refresh the invoice
  3. Download the invoice and see if the size has changed
  4. If the bill is still too large, please contact Support

 

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