The 2020 Legal Trends Report is now available. Get the latest insights here.

Time/Expense Entry not showing on the Bill

Objective:

  • Time/Expense entry disappeared
  • Time/Expense entry didn't save
  • Time entry missing
  • Expense Entry missing

Environment:

  • Clio Manage

Additional Information:

  • n/a

Answer:

The reason why you can't locate the Activity is maybe that when creating Time or Expense Entry wrong date was selected. Please remove the date filter and search for the Time Entry again. You can also find the time entry by searching for the Activity description in the Global Search Bar.

It is also possible that the Entries have already been billed which will not appear on another bill that is generated. Please check the status of your bills to see if the missing activities may reside in an existing bill.

Was this article helpful?
This information is confusing or wrong
This isn't the information that I was looking for
I don't like this functionality