Issue:
- Cannot reconnect to email through Clio Grow
- Email sync keeps failing
- Email sync disconnects often
Environment:
- Clio Grow
Additional Information:
Cause:
Email sync has become disconnected.
Resolution
If you have already attempted to disconnect and reconnect your email sync, please reach out to our Support Team and reference this article.
If you have not yet attempted to resync your email please follow the steps below:
- Click the link that says Click here to visit settings and reconnect
- Click Sync Email
- Choose your email account
- Click Allow
- Refresh your page